BLOG

Tech Company Observer

Insights and Revelations about ERP Software Customers, Vendors, and the Industry.
by Dan Berube
7/25/2014 8:25:09 AM
Software as a Service (SaaS) vendors manage to give customers the individual attention they need, and also manage to  provide access to best practices. I’m in agreement, to a point at least. One of the many benefits of Software as a Service is that you have the ability to leverage the vendor’s expertise - however, SaaS customers still need individual attention, because while there can be many similarities across companies within a certain industry - there is always something unique that will require individual attention.
Read More
by Bob Scarborough
7/16/2014 10:23:51 AM
We have been Microsoft partners since 2001, when they joined the ERP business systems market .  This year I picked up a 10 year pin with my conference badge at the World Wide Partner Conference (WPC).  Microsoft has a number of events each year – some geared to developers or specific product categories – but this is the one for their entire partner community, focused on how we can work together and how partner businesses can succeed.
Read More
by Caprice Murray
7/16/2014 7:37:06 AM
I just got out of the morning keynotes here in Washington DC, on the third day of Microsoft's Worldwide Partner Conference.  While there haven't been many big announcements here this year, the live demo of Skype Translate towards the end of Satya Nadella's keynote was worth the price of admission, at least to me.  And, I was able to find this Youtube video of the demo almost immediately:
Read More
by Caprice Murray
7/2/2014 2:11:22 PM
This new Tensoft FSM customer case study focuses on a leading supplier of semiconductor solutions for code and data storage.  Interviews were conducted in early 2014, but business conditions currently prevent the company’s identity from being publicly released.  However, the story is compelling – a lean company that went from shipping very few to over 100 million units per year in just 5 months! 
Read More
by Caprice Murray
6/19/2014 10:12:12 AM
As part of Microsoft’s annual Gold ERP competency renewal process, Tensoft recently participated in a Customer Satisfaction Survey administered by TNS, one of the world’s largest market research companies for customer satisfaction surveys.  The survey results are now in, and Tensoft is pleased to announce that our customers gave us a rating of 90% for recommend and 100% for overall satisfaction!
Read More
Tags: ERP implementation, Microsoft Dynamics
by Dan Berube
6/17/2014 11:36:44 AM
On May 28th the FASB and IASB issued the combined revenue recognition standard due to be effective for the first interim period within annual reporting periods beginning after December 15, 2016, including interim reporting periods therein for U.S. GAAP public reporting entities.  Additionally, U.S. nonpublic companies and organizations are to apply the revenue standard for annual reporting periods beginning after December 15, 2017, and interim and annual reporting periods thereafter. Companies using IFRS will be required to apply the revenue standard for reporting periods beginning on or after January 2017.
Read More
Tags: deferred revenue, FASB IASB, revenue compliance, revenue recognition, revenue recognition rules
by Bob Scarborough
6/12/2014 1:06:32 PM
The following is a transcript of the the video clip above, which was taken from the a Tensoft FSM customer webcast entitled "Standard Cost: Theory and Practice in Tensoft FSM," featuring Bob Scarborough, Tensoft's CEO.  This complimentary training was originally presented live on June 12, 2014 for Tensoft FSM customers.  Since the instructional material covered in this video blog is appropriate to anyone who's interested in standard cost theory, we're making it available here.  Tensoft FSM customers who are interested in viewing the entire recording can do that on CustomerSpace.
Read More
by Dan Berube
6/3/2014 9:04:39 AM
The SaaS model is clearly here to stay, and it feels that every day a new offering is born, whether from a brand new start up or from a company with an established history of selling traditional on premise software products. SaaS providers, however, now need to consider how to handle the increased customer interactions that occur with this model.
Read More
Tags: SaaS (software as a service)
by Bob Scarborough
5/15/2014 11:45:34 AM
A significant part of the business world prefers recurring revenue streams.  Subscription companies starting today bake this into their business and product model from the start.  Older companies are evaluating the right combination of services to provide their customers and the right billing models for the value delivered.  Everyone needs to evaluate the nature of the value provided to customers and how to profit from the value added.
Read More
by Brian Yates
5/6/2014 12:32:14 PM
What can you really expect to get out of attending Momentum 2014, the 9th Annual Tensoft FSM User Conference?  I have a unique perspective on this question, since – as a former Tensoft FSM customer and current Tensoft employee – I’m one of the few people who has attended this event as both a customer and as a Tensoft staff member.   And, I’ve been attending steadily since the very first conference, as you can see from my quote in this press release announcement about the second conference.
Read More
Tags: fabless semiconductor, fabless semiconductor software, semiconductor, semiconductor ERP