ERP Software Solution

  • Toll-free in North America 888.450.4030
  • Follow Us On: 
  • Follow us on Facebook
  • Follow us on Twitter
  • Tensoft on LinkedIn
  • Blog
  • Google+
Tech Company Observer

Insights and Revelations about ERP Software Customers, Vendors, and the Industry

Tensoft solutions manage industry-specific business processes for the Semiconductor, Technology and Software Industries

ERP Software Selection Advice

by Bob Scarborough Monday, April 11, 2011 02:30 PM

For those who are willing and able to invest the time and effort, there are an astounding number of ERP selection guides.  Additionally, there are online and consulting services that specialize in helping you make an informed decision.  These options are intended to provide users with a "bullet- proof" Request For Proposal (RFP) - one that will "guarantee" an objective outcome.  However, many companies ultimately find these methods to be either expensive or unsatisfactory - or both - and to be designed more to validate a decision or to support company political necessity.

 Despite the use of ERP selection guides and services, anecdotal evidence often plays a significant part in ERP software selections.  It's human nature.  Colleagues in your professional associations, Board members, golf partners: anyone who's been at a company that's implemented an ERP system, or knows of a company that's implemented an ERP system is happy to pass along what they know, or what they have heard.  Most of us take anecdotal evidence with a grain of salt, of course, but how do companies make a good decision about which ERP solution to chose?

 First, look for solutions - and solution providers - with deep experience in your industry.  With a really close fit, you won't need to invest a day or more educating each candidate about your needs - they'll already know, and will have more than a few customers who look pretty much like you.   

Second, I'd recommend taking a look at the vendor rankings in The Accounting Library (www.accountinglibrary.com).  This provides an objective measure of the depth, breadth and maturity of core financials, based on a third party review.  And, if a well-known vendor is not included in the rankings, you should probably explore why they've chosen not to participate.   

Third, follow the time-tested advice in "Keep It Simple When Buying Enterprise Apps," attached below.  The basic idea is to pick 2-3 specific issues that your company needs to address, and ask your short-listed vendors to show you how they address those issues.  You'd be surprised at how often the key reasons that started your search for a better way can get lost in the most seemingly thorough RFP.   

Finally, look for a team that you're comfortable working with.  You'll be spending some time together - might as well enjoy it as much as possible!

keep_it_simple.pdf (82.64 kb)

Tags: ,

Cloud ERP | ERP Solution | General | web based erp

Comments

4/14/2011 12:11:14 PM #

Bob:

Some very interesting thoughts here, and you make some valid points.

I would go one step further, and advise most end-users to also consult a technology analyst.  Companies we talk to tell us about using Google, and then possibly visiting an online software database, and then visiting company websites to learn about the vendors to just arrive at a long list to do deeper due diligence on.

There are technology analysts who make their living at knowing the vendors, the vendor landscapes, and the management running these software vendors.

Because a technology analyst, as an influencer, is often afforded a privileged view of the company, their solutions, and their solution roadmaps, and is having parallel conversations with other end-users, the vendors' competitors, and other industry sources as well, and continuously integrating these streams of information in real-time, the capable technology analyst is in a very good position to address specific areas of risk and concern at a deep level in real-time, while providing an "audit trail" for the end-user's evaluation.

Online systems  can be useful to help an end-user focus their attention early in the process.  I would not underestimate the value of a technology analyst to answer that never-ending question: "What should I know that I don't know?"

Robert Eastman United States

4/19/2011 3:10:53 PM #

Thanks for the additional insight Bob.

For folks not familiar with Bob Eastman, he is a co-founder and principle at SMB Research.  He as a distinguished technology analyst background with AMR Research – and has all of the degrees, certifications, and accomplishments you would hope for in a business analyst.  From his company website:

“SMB Research is a new kind of technology and business research & analysis firm, designed to deliver customized research, insights, and actionable advice to the small-to-medium(-to-large)-sized enterprise. Our focus is on the $1M-$1B revenue business, and the vendors and service providers that serve this segment.”

B Scarborough United States

Add comment




  Country flag

biuquote
  • Comment
  • Preview
Loading



Home |  Services |  Consulting |  Products |  Hosted ERP |  Customer Testimonials |  Fabless Semiconductor |  Microsoft Dynamics GP |  About Us |  Contact us
Semiconductor Industry |  Industries |  Software Industry |  High Technology Industry |  Customer |  Partners |  News & Events |  Resource Center