In case you missed this recent announcement, Tensoft Revenue Cycle Management (RCM) recently passed Microsoft's highest standard for partner-developed software and is now "Certified for Microsoft Dynamics" (CfMD).  This certification consists of a rigorous testing process performed by VeriTest, to demonstrate product development quality and compatibility, as well as at least 10 confirmed references.  (Many thanks to our customers who helped with this requirement - we were done in well under the average time for completion because of your help!)

Those were basically the same requirements for the CfMD that we had the last time that we went through this process, when we certified Tensoft Multi-National Consolidation.  This time there was one key difference though - the addition of a requirement to have a Source Code Escrow Account. 

This new requirement seems to get short shrift in discussions/articles about CfMD, but we see it as one of the key benefit to customers of CfMD products.  Without it, the CfMD benefits have the potential of being short-lived, providing cold comfort to unlucky customers.

A source code escrow account isn't something new for Tensoft - we've had an Iron Mountain account for years.  Having weathered two significant economic downturns since we started business in 1996, we've counted our blessings as we watched much larger companies fail.  While we feel pretty good about surviving, it would be foolishly arrogant to believe that we're now somehow "immune." 

We buy insurance to protect against adversity, and our Iron Mountain account is insurance that we buy for our customers.  We see it as a great investment in customer service!