I'm really pleased to say that this year's user conference got great feedback from attendees! That's always gratifying to hear, of course, but especially so when our perception matches the response. Speaking for myself, I have to say that I was impressed with the level of participation from customers, some of whom are pretty new users. And, this was another year for great guest speakers as well.
The conference kicked off with a brief opening session, followed by "What's New in Tensoft FSM?" After that, the break-out sessions began. This year we had such diverse topics as Production Operations Review and Updates, How to Survive Your Next Audit & Spend Less Time with your Auditors, An Order to Cash Process Tune-up, Getting the Most Out of Dynamics GP, Understanding Inventory Data, and Product Configuration. This year we added more two hour Hands-on Training Labs, such as the popular Report Writing and Planning labs.
We got to see some really impressive customer presentations during Innovative Extensions and Uses for Tensoft FSM, and awarded a Kindle Fire to the presenter with the most votes for their "Best Innovative Extension and Use." The guest presenters were outstanding this year too. Supply chain expert Mel Nelson's presentaation was Best Practices in Sales and Operations Management, a discussion on the challenges of Sales & Operations Planning (S&OP) and strategies for overcoming these. Amkor's Trisha Giacopazzi, Amalfi Semiconductor's Heather Salonga and Tensoft's William White joined forces for a Vendor Integration Case Study, discussing the goals unique to each participant in the integration process, along with pointers on what makes for a successful integration process.
Finally, we wrapped up the last day with our traditional closing session on product direction. As usual, there was lively discussion around the product wish list, and plenty of great, actionable suggestions. And, again as usual, next year at the opening session of Momentum 2013, we'll demonstrate the enhancements that were developed from Momentum 2012's closing session - hope to see you there!