Customer Testimonials: Mid-sized or large companies

“As a software manufacturer, ArcSoft has very specific business management system needs, especially in the areas of revenue recognition and contracts management. Tensoft understands our needs in these areas, and was able to show us how Microsoft Dynamics GP and Tensoft Revenue and Deferral Management can help streamline our business processes, and easily align with best practices for our industry.”-Stephen Lien, Director of Finance and U.S. Operations, ArcSoft

“I’ve had extensive experience with fabless manufacturing and inventory costing, so I’m well aware of the drawbacks of unintegrated systems. To gain the efficiencies that we’ve achieved, it was vital that we select and implement a truly end-to-end solution, completely integrated with a solid financial system that can scale as we grow. With FSM, we have out-of-the-box detailed inventory tracking and genealogy, logistics and production control. We chose the right solution.” -Ron Beeson, Corporate Controller, Open-Silicon

“In the past, we used Excel to consolidate our Canadian subsidiary, a process which was laborious and disliked by our auditors because so many areas were not tied down. Using MNC 3.0, proper consolidation methods are being used throughout our organization. During a recent quarterly review, auditors asked for documented consolidation rates. I just printed out an MNC 3.0 consolidation batch status report, which listed the end-of-month (spot) rate as well as the average monthly rate used in the consolidation, which gave them everything they needed, instantly. Additionally, the detail we used to support historical rates for common stock and retained earnings accounts is both readily available and well-documented.” — Gery Richards, General Accounting Manager, Ramtron International

“Our company’s production model is unique, in that each product that we manufacture is customer-specific. We need tight supply chain and procurement control to avoid over-building and maximize profitability. Tensoft understood our needs, and has delivered to them, including on-site support at our facility in India and middle-of-the night training sessions via LiveMeeting so all of our staff could participate.” —Ron Beeson, Corporate Controller, Open-Silicon

“It would have been easy for Tundra to have chosen a tier one vendor of ERP and Supply Chain Systems; however the right solution was found in Dynamics GP and FSM from Tensoft as it was important to select a solution that provided the right balance of functionality, simplicity and life cycle cost appropriate for our business today. This approach lead to our selection of Tensoft as system supplier and implementation partner.

Dealing with a smaller system vendor has enabled Tundra to talk directly to senior developers and influence timing of needed enhancements. The support we have received has contributed greatly to our success.” — Keith Oscroft, Former Director IS, Tundra Semiconductor Corporation

“I was pleased to find an ERP solution that offers excellent value, as well as the specific functionality that our business requires. Tensoft and our team at Ramtron did a fantastic job of working together to complete this project as the implementation was very smooth compared to my previous experiences with ERP systems. This new system will help us keep our finger on the pulse of our daily operations and its scalability will allow it to grow as we grow. I would highly recommend Tensoft to fabless semiconductor companies that want to replace or upgrade their legacy systems.” — Eric Balzer, CFO, Ramtron International

“Comparing FSM to other solutions that I’ve implemented, I must say that the most useful capability we’ve found is the visibility — actually seeing the information in the system. In the past after I’ve implemented systems, we would have to spend the next 2-4 months — or even longer — writing custom reports to be able to see the information. With FSM, the Tensoft folks actually thought through all that in advance. The screens and reports are already there, which allowed me to see the information from day one.”— Cindy Pence, Former Director of Semiconductor Operations, Global Locate

“The FSM system works great and has helped us out quite a bit. One of the big issues in which we take comfort is the security level the system provides. Before, our system was pretty wide-open. You couldn’t lock users out of specific fields or screens. With FSM, we are able to define what certain people’s roles are. As a result, we now have more people in the system, but we also have more security, to make sure we maintain the segregation of duties. This type of security is a key thing that auditors look for, and it has really worked well.”— Brian Yates, Budget, Planning & Treasury Manager, Ramtron International

“FSM supports our product complexity with its ability to run through many routes and change the routes, when necessary. It’s not as structured or rigid as other software products. If we need to link it to another product, we have that ability. We can re-work and change the part number if we need to — or not. Costing also. It costs the re-work portion accurately, because it understands fabless manufacturing.”— Dawn Harmon, Cost & Inventory Accountant, Ramtron International

“I want to personally communicate my very high regard and respect for the quality of the support team that Tensoft provided for this project. They have all been extremely competent, very hard working and an absolute pleasure to work with.” — Eric Balzer, CFO, Ramtron International, Inc.