Customer Testimonials: Tensoft service
- “SEMICOA selected Tensoft to support its high reliability semiconductor IDM business over other ERP-MES systems because of the industry knowledge, experience and value offered by Tensoft’s complete and well established solution. Other ERP software systems lacked the understanding of the semiconductor’s Inverted Bill of Materials that the Tensoft solution is configured to address. Tensoft has a capable, proven, and cost effect product that addresses our current demands and expected future needs. We are confident that Tensoft will enable SEMICOA to continue to grow to new records in revenue and profitability, providing our customers with industry leading products and services.”
- — Perry Denning, CEO, SEMICOA
- “Because iWatt consists of both a power management IC business and a wholly owned subsidiary that manufactures power-conversion modules, we need to manage both an Inverted Bill of Materials for fabless production and a Bill of Materials for discrete manufacturing. Tensoft has been able to help us address this in a systematic, scalable approach. We consider this to be a critical success factor for iWatt’s growth, particularly as our production volume continues to ramp.”
- — Alex Sinar, V.P. Operations, iWatt
- “Our evaluation of the available options identified Tensoft as the one provider who could deliver end-to-end functionality including production control, operations planning, general accounting, production costing, and customer service — all in a single seamless solution. The advantage of this approach is that it will give management access to critical information across the organization, in a system that will scale with our business. The delivery of the entire system by one solution provider and the low upfront investment required made MyTensoftFSM a no-brainer for us.”
- — Bruce Warren, VP & CFO, Axiom Microdevices
- “The implementation went exceptionally well. Despite the inherent difficulties in any implementation as well as additional challenges that resulted from managing the process from different locations and time zones, the project was completed on schedule and the cut-over to the new system was completed without any significant issues. This was a real testament to the team.”
- — Ron Wilderink, Chief Financial Officer, GCT Semiconductor
- “During this critical stage in Axiom Microdevices’ growth, we see great value in the SaaS model, which delivers online functionality via subscription licensing. The choice of service providers is equally important. Tensoft has gone out of their way during and after our implementation to support my team.”
- — Gary Cheek, VP Operations, Axiom Microdevices
- “I want to personally communicate my very high regard and respect for the quality of the support team that Tensoft provided for this project. They have all been extremely competent, very hard working and an absolute pleasure to work with.”
- — Eric Balzer, CFO Ramtron International, Inc.
- “Tensoft’'s team has supported us on several critically important projects, including our Sarbanes-Oxley compliance efforts. Their staff has gone above and beyond the call of duty to meet deadlines and bring these projects to a successful conclusion. Response time has been excellent, and their level of expertise far exceeded my expectations. I’m a member of the Tensoft fan club!”
- — George de Urioste, Former CFO, Chordiant Software
- “Thanks to Tensoft’s thorough understanding of the fabless industry and their deep knowledge of Microsoft-Great Plains, we’ve been able to get an extraordinary amount of information from our ERP system, in the precise format that we want.”
- — Jeff Grygier, Chief Financial Officer, Global Locate, Inc.
- “Tensoft service and support is great — they are always prompt to respond to questions and do so with a smile. Their consultants are the best I’ve worked with — knowledgeable, sincere, and friendly.”
- — Ed Lu, Worldwide Financial Manager, Fortemedia, Inc.
- “It’s exceeding my expectations. Everyone said the implementation was going to be very difficult, but with Tensoft’s help, it was very manageable. It didn’t disrupt operations and we were able to achieve what we wanted.”
- — Eric D. Friedlander, CEO, Starpoint Health
- “I would definitely recommend Microsoft-Great Plains and Tensoft to other companies. Tensoft was always available and responsive for support, especially during the first critical weeks of cut-over.”
- — Louise McAtee, Director of Accounting and Finance, Lunchstop
- “Tensoft’s skills and efforts are highly valued by both our management and staff. They demonstrate broadly based knowledge and an ability to work cooperatively.”
- — CIO, Global R&D firm based in Menlo Park, CA
- “With the time difference and the different locations, I was concerned. If there were problems, I wondered how they would be solved. But my support requests to Tensoft were answered quickly and thoroughly. I’m confident now.”
- — Jenny Lee, Logistics Manager, GCT Semiconductor
