The Benefits of Cloud Computing:
- Predictable monthly costs
- 99.5% uptime availability
- Reporting and tracking of support, management and maintenance activities
- User Administration and Management
- Response time guarantee
- Disaster recovery
- Real-time server monitoring
- Back-Up Management
- 24/7/365 Incident Logging
- Application Tuning
- Patch and Service Pack Management
- Defined Escalation Process
- World-class IT environment
Despite its growing popularity, the Software as a Service (SaaS) model may not be your cup of tea. You may have a preference for purchasing your company’s software licenses, or perhaps you already own Microsoft Dynamics licenses and currently host them in-house. In either case, Tensoft can significantly improve your current IT environment. Our application hosting services and on demand erp solutions such as Hosted ERP and Cloud ERP deliver business continuity, security and high availability, allowing you to cut costs and to concentrate on your core business competencies at the same time.
The Tensoft hosting environment includes 24/7 top tier application deployment and support with 100% uptime Service Level Agreement (SLA) guaranteed. Co-location and connectivity for mission-critical data centers is provided at first class facilities with state-of-the-art equipment. The facilities meet or exceed a Tier III rating (the highest commercially available datacenter rating) as measured by the Uptime Institute .
Your applications will be deployed in a grid of dedicated and virtualized systems that have been built using best practices designed to optimize application uptime, scalability, and processing power. All systems are on private network with full network security flow through from our robust carrier grade infrastructure.
Tensoft’s hosting services feature a combination of dynamic security solutions which enable maintenance of defensible networks. With security threats and vulnerabilities in constant flux, having a robust security platform is not optional — it’s a necessity. The solutions necessary to protect our customers' highly sensitive data assets also are not considered optional, but rather included on every engagement. Our layered approach to addressing these complex issues is to employ a defense-in-depth strategy, which means no one solution is solely relied upon.
Our disaster recover/backup services are based upon the use of disk to disk backups with offsite vaulting service for daily server backups. The offsite vaulting service compresses and encrypts the data prior to the data leaving the server, then transfers it though an IP connection to a secure remote storage facility.